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Online Banking

Contact Us

Level One is committed to exceeding customer expectations at every point of contact.  Our team is here to assist you, even after hours.  Let us know how we can help.

For a list of locations and hours, please click here.


24-7 customer service is just a click or phone call away!

Speak with a real person - nights, weekends, and most holidays.  Call 888-880-5663 and dial 5.

or, chat online with a representative now:


General Contact

Toll free: 888-880-5663
Local phone: 248-737-0300
Fax: 248-536-5060

Send Secure E-mail

Send confidential e-mail to Level One Bank securely with our encrypted e-mail service.  Itís the best way to communicate with us and the ONLY way to ensure your confidential information is delivered safely.

Send secure e-mail now

Learn more about secure e-mail


TTY (Hearing Impaired Customer Service): 866-239-3426


Telephone Banking: 877-880-7378


Lost or Stolen ATM / Debit Card: 866-506-1106


Loan Payment Remittance Address

Level One Bank
Dept. 7046
PO Box 30516
Lansing, MI 48909-8016

Consumer Loan Servicing Questions

Level One Bank
ATTN: Customer Solutions
32991 Hamilton Court
Farmington Hills, MI 48334

Language Services Currently Offered

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