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CORPORATE OFFICE

Level One Bank

32991 Hamilton Ct.
Farmington Hills, MI 48334
Phone: 248-737-0300

Details

MORTGAGE LOAN CENTER

Level One Bank

1328 S Main Street
Ann Arbor, MI 48104
Phone: 734-213-1515

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BANKING CENTERS

ANN ARBOR

Level One Bank

195 N. Maple Road
Ann Arbor, MI 48103
Phone: 734-794-5225

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ANN ARBOR

Level One Bank

125 W William St.
Ann Arbor, MI 48104
Phone: 734-761-1475

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ANN ARBOR

Level One Bank

3930 South State St
Ann Arbor, MI 48108
Phone: 734-418-9995

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BIRMINGHAM

Level One Bank

1712 West Maple Road
Birmingham, MI 48009
Phone: 248-723-4800

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BLOOMFIELD

Level One Bank

6450 Telegraph Road
Bloomfield Hills, MI 48301
Phone: 248-406-8905

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BLOOMFIELD

Level One Bank

37100 Woodward Avenue
Bloomfield Hills, MI 48304
Phone: 248-530-7401

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DETROIT

Level One Bank

1420 Washington Boulevard
Detroit, MI 48226
Phone: 313-309-9980

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FARMINGTON HILLS

Level One Bank

30095 Northwestern Highway
Farmington Hills, MI 48334
Phone: 248-865-1300

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FARMINGTON HILLS

Level One Bank

30201 Orchard Lake Road
Farmington Hills, MI 48334
Phone: 248-737-1110

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FERNDALE

Level One Bank

22635 Woodward Avenue
Ferndale, MI 48220
Phone: 248-414-6500

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Grand Rapids

Level One Bank

2355 Burton St. SE
Grand Rapids, MI 49506
Phone: 616-827-4400

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JACKSON

Level One Bank

611 N Wisner
Jackson, MI 49202
Phone: 517-917-0908

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NORTHVILLE

Level One Bank

20550 Haggerty Road
Northville, MI 48167
Phone: 248-380-6590

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NOVI

Level One Bank

44350 W. 12 Mile Road
Novi, MI 48377
Phone: 248-735-1000

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Rochester Hills

Level One Bank

1880 S. Rochester Road
Rochester Hills, MI 48307
Phone: 248-710-3700

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STERLING HEIGHTS

Level One Bank

43683 Schoenherr Road
Sterling Heights, MI 48313
Phone: 586-412-1800

Details

Select Account Type Below

 

Level One Bank | Zelle

Pay Anyone with Zelle® 

Introducing Zelle – a fast, safe and easy way to send money in minutes1 to your friends and family, right from the Level One Bank mobile app. When you use Level One Bank mobile banking app, Zelle is already available on your phone. Zelle makes it easy to send or receive money from people you trust – no matter where they bank2. Find Zelle here in your Level One Bank app.

Download our Mobile Banking app to your iPhone, iPad or Android by clicking here:

or

 

Send money the way it was meant to be sent.

FAST

Receive money directly in your account within minutes.1

SAFE

Send or receive money right from your Level One Bank app.

EASY

Send money using just an email address or U.S. mobile number.2

Find Zelle in your Level One Bank app.

Log in and go to your menu. Scroll down until you see “Send Money with Zelle®“. Then, enroll with your U.S. mobile number or email address to get started.

 
 

Send

Select a contact or type in the U.S. mobile number or email address of the person you’d like to send money. Remember to only send money to people you know and trust. Enter the amount you’d like to send and, if you want, add a note. Tap send and you’re done.

Request

Send your friend a request and a way to pay you back directly with Zelle. Just enter their U.S. mobile number or email address, the amount they owe you, and hit send.3 When they respond, the money will appear in your Level One Bank account.

 
 

Split

Zelle makes it easy to quickly split the bill with a built-in calculator. Just tap the ‘split’ button, select the people in your group and enter the total amount you want to split. Zelle sends a request to everyone for their share.3

Send money in the moment.

WHEN IT'S TIME TO PAY THE SITTER

Move money from your account to theirs within minutes.1

YOUR FRIEND FORGOT HIS WALLET BUT NOT HIS PHONE

Don’t worry about covering your friends. Zelle lets you request money and get paid back quickly.

WHEN RENT IS DUE BUT YOUR ROOMMATE'S ON THE ROAD

Use Zelle to get rent without calling a house meeting.

Level One Bank with Zelle FAQs

What is Zelle ?

Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2

Who can I send money to with Zelle ?

You can send money to friends, family and others you trust2.

Since money is sent directly from your bank account to another person's bank account within minutes1, it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number.

Is there a limit to how much money I can send?

There is a minimum transaction amount of $5. There is a daily transaction limit of $2,000 and a rolling 30 day period limit of $5,000.

How do I use Zelle ?

You can send, request, or receive money with Zelle. To get started, log into your online banking or mobile app and select "Send Money with Zelle®". Enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, accept terms and conditions, and you're ready to start sending and receiving with Zelle.

To send money using Zelle, simply select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile phone number), add the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes1.

To request money using Zelle, choose "Request," select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"3.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.

How many transactions can I make?

A user can only send money a maximum of 15 per day and 30 per month. A user can only request money a maximum of 10 per day and 30 per month.

What if Zelle  doesn't show up in my Level One Personal Banking App?

You many need to login into online banking and enroll in Bill Pay. Once you enroll in Bill Pay, you should be able to access Zelle in your Level One Personal Banking App.

Someone sent me money with Zelle, How do I receive it?

If you have already enrolled with Zelle, you do not need to take any further action. The money will move directly into your bank account, typically within minutes1.

If you have not yet enrolled with Zelle, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.
  2. Select your financial institution.
  3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle using that email address or U.S. mobile number to ensure you receive your money.

What types of payments can I make with Zelle ?

Zelle is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor2.

Since money is sent directly from your bank account to another person's bank account within minutes1Zelle should only be used to send money to friends, family and others you trust.

Neither Zelle nor Level One Bank offer a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.

How do I get started?

It's easy – Zelle is already available within your mobile banking app and online banking! Check our app or sign-in online and follow a few simple steps to enroll with Zelle today.

What if I want to send money to someone whose bank doesn't offer Zelle ?

You can find a full list of participating banks and credit unions live with Zelle here.

If your recipient's financial institution isn't on the list, don't worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle by downloading the Zelle app for Android and iOS.

To enroll with the Zelle app, your recipient will enter their basic contact information, an email address and U.S. mobile number, and a Visa® or Mastercard® debit card with a U.S. based account (does not include U.S. territories). Zelle does not accept debit cards associated with international deposit accounts or any credit cards.

How does Zelle  Work?

When you enroll with Zelle through your online banking account or mobile app, your name, the name of your financial institution, and the email address or U.S. mobile number you enrolled is shared with Zelle (no sensitive account details are shared). When someone sends money to your enrolled email address or U.S. mobile number, Zelle looks up the email address or mobile number in its "directory" and notifies your financial institution of the incoming payment. Your financial institution then directs the payment into your bank account, all while keeping your sensitive account details private.

Can I use Zelle  Internationally?

In order to use Zelle, the sender and recipient's bank accounts must be based in the U.S.

Can I cancel a payment?

You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select "Cancel This Payment."

If the person you sent money to has already enrolled with Zelle, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.

If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren't able to get your money back, please contact your financial institution's customer service.

How long does it take to receive money with Zelle ?

Money sent with Zelle is typically available to an enrolled recipient within minutes1.

If you send money to someone who isn't enrolled with Zelle, they will receive a notification prompting them to enroll. After enrollment, the money will move directly to your recipient's account, typically within minutes1.

If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle and that you entered the correct email address or U.S. mobile phone number.

If you're waiting to receive money, you should check to see if you've received a payment notification via email or text message. If you haven't received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.

Still having trouble? Please contact your financial institution's customer service.

Will the person I send money to be notified?

Yes! They will receive a notification via email or text message.

Is my information secure?

Keeping your money and information safe is a top priority. When you use Zelle within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.

I'm unsure about using Zelle  to pay someone I don't know. What should I do?

If you don't know the person, or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle for these types of transactions.

These transactions are potentially high risk (just like sending cash to a person you don't know is high risk). Neither Zelle nor Level One Bank offer a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.

What if I get an error message when I try to enroll an email address or U.S. Mobile Number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to your financial institution so you can use it for Zelle.

Once customer support moves your email address or U.S. mobile phone number, it will be connected to your bank account so you can start sending and receiving money with Zelle through your financial institution's mobile banking app and online banking. Please call your financial institution's customer service for help.

Enroll in Zelle and get your money moving.

Unlock the full potential of your mobile banking app by using Zelle. Enjoy the benefits of a fast, safe and easy way of sending and receiving money in minutes.1

Download our Mobile Banking app to your iPhone, iPad or Android by clicking here:

iTunes Store or Google Play Store

Download the Zelle App (iOS)
Download the Zelle App (Android)


Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

1 Transactions typically occur in minutes between enrolled users. If a recipient is not enrolled with Zelle, it could take 1 to 3 business days to receive the money once the enrollment is completed.

2 Must have a bank account in the U.S. to use Zelle.

3 To send payment requests or split payment requests, the U.S. mobile number being used must already be enrolled in Zelle.

Thank you for visiting https://www.levelonebank.com/zelle
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