Home Mortgage Loan Payment Options
PLEASE NOTE: Level One Bank has recently partnered with Midwest Loan Services to help better serve our mortgage clients. You may have received a letter explaining the servicing of your mortgage loan is being transferred to Midwest Loan Services effective July 1, 2019. This means Midwest Loan Services will be collecting your mortgage loan payments from you moving forward. Nothing else about your mortgage loan has changed.
If your mortgage is serviced by our partner Midwest Loan Services, your loan payments must be sent to: Midwest Loan Services, P.O. Box 188, Houghton, MI 49931. Online payments including automatic recurring payments can be established by visiting midwestloanservices.com or calling Midwest Loan Services at 844-887-8945.
If your mortgage is serviced by Level One Bank, your loan payments must be sent to: Level One Bank, P.O. Box 75040, Chicago, IL 60675. In order to make payments online, you must first create an online account using our BillMatrix service. It only takes a few minutes to create your BillMatrix account - just click “Create an Account” and follow the instructions. If you have already established a BillMatrix account, you can login here to make a payment.
If you have any questions about paying your mortgage loan or who services your loan, please call 888-880-5663 or use secure chat to get in touch with our 24/7 customer service team.
Service fees may apply for BillMatrix transactions. Current fees can be found in our Deposit Account Disclosures or by calling 888-880-5663.