Banking Together: We are pleased to announce legal approval for the merger of First Merchants Bank and Level One Bank. Learn More.

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Tell It Like It Is

Level One is committed to you. We want you to have the best possible service and the right financial products.

That’s why we’re asking you to “tell it like it is”. Are you satisfied with the customer service you’ve received from us? How do you feel about our product and service offerings? What can we do to improve your banking experience at Level One?

If you have an opinion, we encourage you to send your thoughts through our secure e-mail form. We’d love to hear from you.

Help us improve your banking experience. Tell us how you really feel by sharing your thoughts with us. We’d love to hear from you.


How can we help?

Call and speak with a customer service representative or visit our Customer Support Center to submit a request for assistance, chat with our team, and view frequently asked questions. 


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