24-7 customer service at your fingertips
Talk with a real person - nights, weekends, and most holidays. Chat with us online or call 888-880-5663 to speak with a customer service representative.
Routing Number: 072414310
Toll free: 888-880-5663
Lost or Stolen ATM / Debit Card: 866-506-1106
TTY (Hearing Impaired Customer Service): 866-239-3426
Automated Telephone Banking: 877-880-7378 (when prompted, your "personal identification number" is the last 4-digits of your SSN)
Send Secure E-mail
Send confidential e-mail and documents to Level One Bank securely with our encrypted e-mail service, called Zix.
IMPORTANT NOTE: To ensure timely delivery of your email, indicate the name of the intended recipient (i.e. your banker, loan officer, etc.) in the first sentence of your message or in the subject line. Emails that are not properly addressed to an individual or department may not be delivered.
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Learn more about secure e-mail
Loan Payment Remittance Address
Level One Bank
PO Box 75040
Chicago, IL 60675