Your Privacy and Security Matters

POLICY STATEMENT

It is the policy of Level One Bank to fully comply with the requirements of the Children’s Online Privacy Protection Act (COPPA). At this time, the Bank does not collect information from minor children online.

Privacy Policy

FACTS	WHAT DOES LEVEL ONE BANK DO WITH YOUR PERSONAL INFORMATION?
Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances and payment history Credit history and credit scores
How?	All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Level One Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does Level One Bank share?	Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes - to offer our products and services to you	Yes	No
For joint marketing with other financial companies	Yes	Yes
For our affiliates' everyday business purposes - information about your transactions and experiences	No	We don't share
For our affiliates' everyday business purposes - information about your creditworthiness	No	We don't share
For our affiliates to market to you	No	We don't share
For non-affiliates to market to you	Yes	Yes

To limit our sharing
Call (248) 737-0300 — our menu will prompt you through your choice(s) or Visit us online: www.levelonebank.com/Resources/Contact-Us Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

To limit our sharing

Call (248) 737-0300 — our menu will prompt you through your choice(s) or
Visit us online: www.levelonebank.com/Resources/Contact-Us

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?
Call (248) 737-0300 or go to www.levelonebank.com/Resources/Contact-Us

Who we are
Who is providing this notice?	Level One Bank

What We Do
How does Level One Bank protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Level One Bank collect my personal information?	We collect your personal information, for example, when you Open an account or deposit money pay your bills or apply for a loan use your credit or debit card We also collect your personal information from other companies.
Why can't I limit all sharing?	Federal law gives you the right to limit only sharing for affiliates' everyday business purposes - information about your creditworthiness affiliates from using your information to market to you sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?	Your choices will apply to everyone on your account - unless you tell us otherwise.

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies. Level One Bank does not share with affiliates.
Non-affiliates	Companies not related by common ownership or control. They can be financial and non-financial companies. Level One Bank may share with non-affiliates so they can market to you, including but not limited to credit card or real estate companies.
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Level One Bank may share with non-affiliates so they can market to you, including but not limited to credit card or real estate companies.

Other Important Information	Our primary federal regulator is the FDIC. Contact information for the FDIC is below:
Hours of Operation	Monday - Friday, 8:00 a.m. to 8:00 p.m., Eastern Time
Toll Free Number	1-877-275-3342 (1-877-ASK-FDIC)
Mailing Address	Federal Deposit Insurance Corporation Consumer Response Center 1100 Walnut St, Box #11 Kansas City, MO 64106
To File Complaint	FDIC's Electronic Customer Assistance Form

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Your Privacy and Security Matters

Privacy Policy

CORPORATE OFFICE

MORTGAGE LOAN CENTER

ANN ARBOR

ANN ARBOR

ANN ARBOR

BIRMINGHAM

BLOOMFIELD

BLOOMFIELD

DETROIT

FARMINGTON HILLS

FARMINGTON HILLS

FERNDALE

Grand Rapids

JACKSON

NORTHVILLE

NOVI

Rochester Hills

STERLING HEIGHTS

Online Services

Login to Your Account

Your Privacy and Security Matters

Privacy Policy

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