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Level One Bank Locations
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Make a payment on your Level One Bank loan


COVID-19 UPDATE: If you are experiencing financial hardship as a result of the Coronavirus pandemic, we encourage you to contact us to see how we can assist. Please use the below guidance when reaching out to ensure the most timely response. 

Home mortgage loans serviced by Midwest Loan Services: Call 800-262-6574

Home mortgage loans serviced by Level One Bank: Call 248-205-1454

HELOCs and other consumer loans: Call 248-205-1454

Small business loans: Contact your Relationship Manager or make an appointment with your local banking center

Commercial loans: Contact your Commercial Loan Officer

To learn more about how we are managing the Coronavirus situation, click here.

We offer a variety of options for paying your Level One Bank loan. You can mail a check to the address listed below, or use our online payment system called BillMatrix to make a one-time payment or schedule automatic recurring payments.

In order to make payments online, you must first create an online account using our BillMatrix service. It only takes a few minutes to create your account. Click “Set-up Online Payments” below and follow the instructions to set-up your account for the first time.

If you have questions about paying your loan, call 888-880-5663 or use secure chat to get in touch with our 24/7 customer service team.

Mail your payment to:
Level One Bank
PO Box 75040
Chicago, IL 60675
Follow a few quick steps to create an online account and schedule recurring automatic payments, or simply make a one-time payment.
If you've already created an account, sign-in here to make a payment.
Having trouble meeting your monthly mortgage payment?

Service fees may apply for BillMatrix transactions. Current fees can be found in our Deposit Account Disclosures or by calling 888-880-5663.

How can we help?

Call and speak with a customer service representative or visit our Customer Support Center to submit a request for assistance, chat with our team, and view frequently asked questions. 


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