Real-Time Account Alerts1
With our new real-time alerts system, you can now monitor most activity the moment something happens in your account1. The notifications you choose to receive are sent via email, text, or by push notifications on your smartphone with our Mobile Banking app2. Use our free account alerts to stay informed of what’s happening with your money and choose from dozens of account activity alerts such as: low balances, debit card purchases, ATM withdrawals, checks cleared that exceed the amount you set, and more.
Please Note: If you used our old alerts system, beginning December 1, 2017 the alerts you previously established will no longer function. In order to continue receiving account notifications you must enroll in the new system by November 30, 2017. Please follow instructions below to re-establish your alerts. If you do not follow these instructions, you will no longer receive any alerts starting December 1, 2017.
Setting up your alerts:
- Login to your Online Banking account at www.levelonebank.com
- In your Online Banking account select “Alerts” from the top menu
- Set-up the alerts you would like to receive for each account and save (any alerts you previously established on the old system need to be added again)
Feel free to let us know if you have any questions by calling 888-880-5663 or emailing firstname.lastname@example.org.
Text and data rates may apply from your service provider2. Alerts are based upon the settings you establish as a customer. Most alerts are provided real-time, but some debit card purchases may not trigger an immediate alert1. While most alerts will be generated instantly via real-time processing, some payment terminals or ATM systems not owned or operated by Level One Bank and/or system outages outside the Bank’s control may result in delayed alerts. Do Not Disturb settings in your Online Banking account could interfere with the timing of notifications if an alert is triggered while Do Not Disturb is activated. Level One Bank is not liable for insufficient account balances due to the delay of notification, or system errors outside of our control that result in an inability to receive alerts.